I was thrilled when I heard that Arnold's Fried Chicken was opening an outlet in Yishun. The last time I last ate Arnold's Fried Chicken was in early 2012 at City Plaza. With this new outlet, it will be so much more convenient. Arnold's Fried Chicken specialises in serving fried chicken, has been around for more than 25 years and is one of the first Singapore fast food joint to be certified Halal.
Arnold's Fried Chicken in Yishun is located at Yishun 10 Cinema Cineplex (just next to North Point), 5 minutes away from Yishun MRT station. We visited on a Friday evening and there was a queue (around 20 persons) outside which stretched to Wendy's. Nevertheless, we decided to queue after all there was just 20 persons in front of us. Guess how long we queue? You would not believe it... Read on to find out the answer.
Menu |
The menu which looked so much more colourful and appetising compared to their old menu! Easy to read too. Good job!
The answer to how long we queue: we waited for a total of 1hr 20mins from the point we started queuing to the point we received our food. There was virtually 3 queues in total.
The first queue was to queue to get a chance to reach the counter to order the food (without making payment). Once you manage to order, you will be given a queue number where you would be placed in a second queue; to wait for a table. When your queue number is called, you would make payment and then be give a buzzer which would activate (shake) to inform customers that their orders were ready. This was third queue.
2 Piece Meal $6.60 |
Good news for those who prefer the 2 Piece Meal. It cost only $6.60, a 20 cents (3%) increase compared to 2012.
2 Piece Meal $6.60 |
The 2 Piece Meal consisted of 2 pieces of crispy fried chicken served with mashed potatoes (normally comes with fries, but we switched to mashed potato) and coleslaw.
Half Spring Chicken Set $7.10 and a Root Beer (Reg) $2.10 |
I ordered the Half Spring Chicken Set $7.10 and a Root Beer (Reg) $2.10. The price of the Half Spring Chicken Set has increased by $1.20 (20%) compared to 2012. I am not sure why there was such a huge disparity in increase in prices for the two sets. I should have just ordered the 2 Piece Meal.
Half Spring Chicken Set $7.10 |
Half Spring Chicken Set comprised of a 1/2 deep fried spring chicken served with potato fries and mashed potato (normally comes with coleslaw, but I switched to mashed potato).
Half Spring Chicken Set $7.10 |
The freshly fried chicken was still pipping hot when it was served. It was crisp on the outside and the seasoning of spices and herbs made the skin so sinfully addictive! The meat inside was succulent and well marinated. As seen in the above photo, it was still moist, not dry!
I hope they would review the queue system soon. I want visit Arnold's Fried Chicken again as the chicken was delicious. But the thought of the queue system along with a possible 1 hour 20 minutes wait are the deterrence. If you really want to visit, my suggest is to go during non-peak hour or to just order as takeaway (please note, there is a takeaway counter with a way shorter queue. I believe the waiting time is way shorter as there's only 1 queue). Another area of improvement would be the service - clearing and cleaning of the tables so that the turnover would be faster. On several occasions, we noted that when customers have eaten finish and left the table, the staff tasked with cleaning the tables were chatting away and only started cleaning the tables when instructed by another senior staff who was manning the counter.
I hope they would review the queue system soon. I want visit Arnold's Fried Chicken again as the chicken was delicious. But the thought of the queue system along with a possible 1 hour 20 minutes wait are the deterrence. If you really want to visit, my suggest is to go during non-peak hour or to just order as takeaway (please note, there is a takeaway counter with a way shorter queue. I believe the waiting time is way shorter as there's only 1 queue). Another area of improvement would be the service - clearing and cleaning of the tables so that the turnover would be faster. On several occasions, we noted that when customers have eaten finish and left the table, the staff tasked with cleaning the tables were chatting away and only started cleaning the tables when instructed by another senior staff who was manning the counter.
Arnold's Fried Chicken (Yishun 10 Cinema Cineplex)
51 Yishun Central 1
#01-04 Yishun 10 Cinema Cineplex
Singapore 768794
Tel: 6757 7732
Delivery Hotline: 6276 6537
Opening Hours: Daily 1130am to 10pm (last order: 945pm)
Arnold's Fried Chicken (City Plaza)
810 Geylang Road
#02-99 City Plaza
Tel: 6746 2372
Opening Hours: Daily 1130am to 10pm (last order: 945pm)
Arnold's Fried Chicken (Hougang)
21 Hougang Street 51
#01-49 Hougang Green Shopping Mall
Tel: 6386 9015
Opening Hours: Daily 1130am to 10pm (last order: 945pm)
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